Northwest Education Loan Association® (NELA®) is a not-for-profit student loan guarantor that administers the Federal Family Education Loan Program and guarantees payment of loans in the event of default. NELA is an affiliate of USA Funds®. Established in 1960, USA Funds is a nonprofit organization that works to enhance postsecondary education preparedness, access and success. To ensure the highest quality loan service, NELA contracts with Sallie Mae® companies for services, such as operational support, default aversion and customer care service.
P.O. Box 22029
Seattle, WA 98122-0029
NELA Centers for Student Success
NELA Center for Student Success in Washington
309 23rd Ave. S.
Seattle, Washington 98144
NELA Center for Student Success in Oregon
1500 NE Irving St.
Portland, Oregon 97232